Solutions

At OutPost we solve the problems that can cause you the biggest headaches. We had a customer share with us that they were having trouble meeting their most stringent Service Level Agreements. We suggested they escalate their ticketing to OutPost when they weren't able to address them in a timely fashion. OutPost was able to address these issues and save the customer thousands of dollars in penalties!

Tell us what we can do for you.

Anti Virus & Anti Malware

Anti virus for Windows workstations and servers provides complete endpoint protection from dangerous attacks and malicious software all managed from the central web-based console.

Audit & Inventory

Perform fast, accurate and up-to-date Audit and Inventory of computers, servers, and mobile devices. Deployable over the LAN, WAN, and Internet.

Backup / Disaster Recovery

Experience the power of Backup to implement real-time automated disk remote backup, disk imaging, file level remote backup and bare metal restore for Windows, Linux/Unix servers and workstations.

Data Backup / Storage

Data Backup simplifies and centralizes the process of managing, monitoring and reporting on distributed backups. Administrators access the backup module in the UI to discover machines and set backup policies.

Desktop Policy Management

Manage the end user experience with Desktop Policy Management. From interface options to hardware config and everything in between.

Directory Services

Automatically synch with one or multiple Active Directories under a single dashboard, ensuring all company contact data along with systems information is up to date and readily available for IT management and remediation.

Desktop Migration

Automate the backup and collection of user settings with Desktop Computer Migration. Redirect them to another machine and have them working with the same settings as before.

IT Assessment & Automation Customization

Hundreds of additional Scripts for automating procedures such as agent control, configuration changes, clean-up and maintenance, disk management, network testing and more.

Mobile Device Management

Conduct all management functions of mobile devices from the same framework as desktops, laptops and servers for consistent IT systems management across the entire organization.

Mobile Help Desk

The ultimate service desk management application for technicians and service desk managers who need access in the hallway or at home while ensuring escalation polices and incident remediation are properly followed.

Monitor

Implement proactive, user-defined Network Monitoring with instant notification of problems or changes such as low disk space, processor spikes and memory issues.

Network Monitor

The number of users that run into a problem on critical systems increases exponentially with time. Early warning and automatic resolution potentially eliminates user downtime.

Patch Management

Through OutPost's Patch module, automatically keep servers, workstations and remote computers up-to-date with the latest important security patches and updates.

Policy Management

Define, manage, apply and enforce IT policies across multiple groups of machines from a single Web-based dashboard, ensuring distributed machines are secure, in compliance and managed consistently across the organization.

Secure Remote Access

Obtain immediate secure connectivity from anywhere. A single interface to give you full control with minimal or no end user interruption. Utilize Secure Remote Access and Remote Control that even works behind firewalls and NAT.

Remote Control

Using only OutPost and a web browser, IT professionals can quickly and securely access any of their computers from any location.

Service Billing

Ensure consistent it service billing by automatically tracking manual and recurring services delivered through the OutPost centralized, consolidated Web-based management dashboard.

Service Desk

Provides a comprehensive and flexible web-based helpdesk environment. Think of it as your Hub of Knowledge where your pre-defined IT processes flow through a central repository creating a fully automated service desk strategy.

Software Deployment

Providing the ability to completely automate the deployment and update process of software on a scheduled basis across multiple domains and remote locations and various computers and computing devices.

System Backup and Restore

Business disasters like hardware and human failure can strike any time, it’s how you recover that can make or break your business. Centralized control and visibility of critical system and application backup to ensure you are ready. Backup continuously and recover in minutes.

Ticketing

Exceed expectations by providing IT support personnel with the Service Desk and Ticketing tools they need to track, respond and resolve issues quickly and efficiently.

Time Tracking

A streamlined session timer built right into the console, anyone using the system can quickly and easily record their time and associate it with a particular part of the organization (or customer) or with pre-defined billable or non-billable tasks.